Privacy Policy

Effective Date: 24 Oct 2023

At Jiya Chikan, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with us.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, shipping address, billing address
  • Payment Details: Credit/debit card information or other payment details (processed securely via payment gateways)
  • Order Details: Product preferences, order history
  • Communication: Emails, chats, and messages exchanged with our support team
  • Technical Data: IP address, browser type, device type, and pages visited

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer service and support
  • Send you order updates and promotional offers
  • Improve our website and services
  • Respond to your inquiries and feedback
  • Detect and prevent fraud or abuse

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Trusted third-party service providers (e.g., shipping companies, payment gateways)
  • Legal authorities, if required to comply with law or protect our rights

4. Data Security

We use industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online transmission or storage method is 100% secure.

5. Your Rights

You have the right to:

  • Access or update your personal information
  • Request deletion of your data (where legally permitted)
  • Opt-out of marketing communications at any time

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date noted.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, feel free to contact us at:

Email: help@jiyachikan.com
Or Visit: https://jiyachikan.com/contact-us/